Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem

by Linda S. Katz and Kwasi Sarkodie-Mensah

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0789017318
• ISBN13: 9780789017314
• Release Date: July 2002
• Publisher: Routledge
• Length: 314 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.8" x 6.0" x 8.3"