Happy Customers Faster Cash India edition: A guide to effective communication in financial Customer Relationship Management

by Marcel Wiedenbrugge, Cliff Wynn, Minesh Gandhi

Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have already been there. - Many practical tips and examples - Learn to better manage and control your own cash flow - Deal with excuses in a customer friendly and effective way - Take the lead and get paid....on time This edition is part of an international series. If you are doing business in India, then Happy Customers Faster Cash is an excellent start. "Happy Customers Faster Cash India Edition has been written in a simple, functional, easy to read manner with light banter that makes it relevant, interesting and engaging." Narayan Moorthy, Senior Consultant, Edify Labs, India "Anecdotal references make the book an easy read for the greenhorn entrepreneur as well as the seasoned professional." Dr Hanif Kanjer, Dean - Rustomjee Business School, India,

• Format: Paperback
• Language: English
• ISBN: 1514376318
• ISBN13: 9781514376317
• Release Date: June 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 146 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"