Discover the best practices for transforming cloud and infrastructure operations by using Agile, Scrum, Kanban, Scrumban and Spotify models. This book will help you gain an in-depth understanding of these processes so that you can apply them to your own work. The book begins by offering an overview of current processes and methods used in IT Operations using ITIL and IT4IT. The Authors provide a background of the Agile, Scrum, Kanban, SaFe,...