This book presents a proposal for designing business process management (BPM) systems that comprise much more than just process modelling. Based on a purified Business Process Model and Notation (BPMN) variant, the authors present proposals for several important issues in BPM that have not been adequately considered in the BPMN 2.0 standard. It focusses on modality as well as actor and user interaction modelling and offers an enhanced communication...