Guide to Customer Service Teams: Nine Steps to Improving Productivity and Service with Teams

by Susan Hash

Through step-by-step instructions, this text demonstrates how to build a team-based customer service department. Based on the experiences of best-practice companies, the book aims to help create a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0915910454
• ISBN13: 9780915910458
• Release Date: March 1999
• Publisher: Purdue University Press
• Length: 43 Pages