Areas benefiting from SLAs.- Languages to express SLAs.- Protocols to conclude and negotiate SLAs.- Technologies for management and observation of SLAs.- Static vs. Dynamic SLAs.- Business models & Grid economy.- Negotiation and agreement protocols and strategies.- Validation techniques for SLA parameters.- Comparison and matchmaking of SLA and policy descriptions.- Managing user expectations via SLAs.- Multi-party SLAs and SLA chaining.- SLA-based...