Text for dental students or practitioners on communication skills as the foundation of a successful practice. The author owns a dental consulting firm and is married to a dentist. This description may be from another edition of this product.
Truly a "How To" Step by Step guide to Profits and Success.
Published by Thriftbooks.com User , 20 years ago
Powerful, condensed and concise. Every chapter is organized to teach you the secrets of business success. This book could easily apply to any type of small business. It discusses the specifics of processes and organization, provides an incredible amount of insight into the mind of the consumer/patient, teaches you easily and painlessly how to effect positive change in people, in customers, and in your team. Great information on overcoming objections, getting customers/patients to accept service/treatment, and closing the sale. You'll want to keep this book at your fingertips from now on. Exciting, interesting, and a great "How To" reference. Cathy's Web site is www.jamesonmanagement.com
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