Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success

by Catherine DeVrye

NEW 4th EDITION Good Service is Good Business: 7 Simple Strategies for Success Catherine DeVryeBoost your bottom line and staff morale with these practical and simple to implement ideas. After the initial success of the #1 best-seller in Australia and Taiwan; here's the new 4th edition of Good Service is Good Business. First published by Prentice Hall/Pearson as part of the Australian Institute of Management series, Catherine DeVrye's wisdom has stood...

• Format: Paperback
• Language: English
• ISBN: 0958011052
• ISBN13: 9780958011051
• Release Date: April 2013
• Publisher: Everest Press
• Length: 210 Pages
• Weight: 0.63 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"

Customer Reviews

No wonder it's a best seller!

Great examples and anecdotes. Practical information that can be readily put into practice