Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury's method will help listeners gain control in even the most difficult situations. Most importantly, GETTING PAST NO gets results...
From the co-author of the two-million copy bestseller "Getting to Yes, " a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals...
La n gociation est une tape oblig si l'on veut transformer un affrontement en une coop ration. Ce livre est n question: Comment transformer un affrontement en une coop ration ?Comment transformer des conflits en des probl mes r soudre ?Le besoin de coop ration se fait sentir...