Fundamentals of Total Quality Management: Process Analysis and Improvement

By Ghopal K. Khanji, Jens J. Dahlgaard, Kai Kristensen

Book Overview

Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.

• Format: Paperback
• Language: English
• ISBN: 0748772936
• ISBN13: 9780748772933
• Release Date: August 2007
• Publisher: Routledge
• Length: 388 Pages
• Weight: 1.28 lbs.
• Dimensions: 0.8" x 6.3" x 9.2"