20 Win-Win Ways TO Satisfy
YOUR Customers AND YOUR Margins
From his humble childhood selling fish to passersby in China to accepting the 2013
Tibbetts Award at the White House for small business excellence, Ken Kuang’s
inspiring story and insightful tips will empower you to take your business to the
next level.
Inside, you’ll learn how to:
• Establish credibility
• Anticipate customer needs
• Turn challenges into opportunities
•...