Flexible Shift Planning in the Service Industry: The Case of Physicians in Hospitals

by Jens O. Brunner

The introductory chapter consists of four sections. In Sect. 1. 1 we reveal the c- rent situation in hospitals that is faced by the management. We address the general issue of personnel scheduling in the service industry in Sect. 1. 2. Then we motivate our research by considering physicians as the scheduling object. In particular, we show the complex nature of physician scheduling in a hospital environment. The focus of the research is presented in...

• Format: Paperback
• Language: English
• ISBN: 3642105165
• ISBN13: 9783642105166
• Release Date: February 2010
• Publisher: Springer
• Length: 117 Pages
• Weight: 0.43 lbs.
• Dimensions: 0.3" x 6.1" x 9.2"