Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance

by Jim Clemmer

Book Overview

This authoritative, crisply written book outlines Zenger-Miller/Achieve's Service/Quality System that is used in dozens of public and private sector companies. At the heart of the book are 12 key... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1556237049
• ISBN13: 9781556237041
• Release Date: January 1992
• Publisher: McGraw-Hill Professional Publishing
• Length: 416 Pages
• Weight: 1.60 lbs.
• Dimensions: 1.3" x 6.3" x 9.3"