Exploring Dimensions of Customer Satisfaction

By Anne Mantel

Customer Satisfaction (CS) is often seen as the business idiom of long-term success due to an assumed link to profitability. Hence, numerous organisations have tried to measure CS to further increase... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3639230817
• ISBN13: 9783639230819
• Release Date: January 2010
• Publisher: VDM Verlag
• Length: 64 Pages
• Weight: 0.23 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"