Stephen Page tells you how to write policies. He does not illustrate his ideas with any specific examples or enclosed CD. The book is thin, just 58 pages on policies and procedures, then followed by another ~100 pages of information on how to make binders, how to write gooder English, how to use the internet, and other topics that I did not need. I was able to read his main ideas in less than an hour. My takeaway was his fantastic...
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This is my third book by Mr. Page and it does not disappoint. I started with his Achieving 100% Compliance of Policies and Procedures, which is best suited for advanced policy and procedures developers in quality environments, and followed with his 7 Steps to Better Written Policies and Procedures. The latter book is better suited as a training manual or quick reference guide.This book, however, is a straightforward "how...
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This logically-sequenced book is a great starting point for anyone who is faced with the task of writing policies and procedures. By following the book's clearly described steps you will be led through the development of policies and procedures that will be unambiguous and clearly stated. More importantly, the policies and procedures will incorporate document and revision control elements that are essential to ensuring that...
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I have been involved with Total Quality Management for 25 years and this is best book and perhaps the easiest to read and understand that I have been privileged to read. This is so simple and yet so concise. Any novice can learn quickly. Any seasoned professional can pick up a few pointers. This is a wonderful book and should be bought by anyone interested in learning the basics, the fundamentals about writing high quality...
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Thank you Mr. Page! About two years ago, it was determined that to survive in the aerospace business my company would have to get ISO 9000 qualification. Each department head was informed that he/she would be responsible for DOP's And SOP's within their group. Not being a writer, panic set in - how do you write an effective non-ambiguous procedure? Then I came across Mr. Page's book. It walked me through step by step on...
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