Essentials of Fire Department Customer Service

by Alan V. Brunacini

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0879391278
• ISBN13: 9780879391270
• Release Date: January 1996
• Publisher: Fire Protection Publication
• Length: 131 Pages
• Weight: 1.00 lbs.
• Dimensions: 0.3" x 8.7" x 11.0"