The Essence of TQM

by John Bank

The Essence of Total Quality Management, 2/e combines theory and practical evidence to providean accessible and up-to-date overview of the subject. The book requires no prior knowledge of TQM and is... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0135731143
• ISBN13: 9780135731147
• Release Date: October 2001
• Publisher: Prentice Hall PTR
• Length: 280 Pages
• Weight: 0.25 lbs.

Customer Reviews

a valuable reference for some managers, students and MBA.

This book are to be considered as one of the greatest books and it's valuable for some managers, students, and some Professionals just to know some techniques and incresed their skills on how T.Q.M. is implemented and organized.