I see it all the time: Businesses implement the latest Agile and DevOps practices from thesoftware industry, hoping that simply doing so will provide the required improvements.But months and evenyears later, they're still struggling. Similarly, I watch the softwareindustry trying to learn and implement wholesale what the manufacturing industry didyears ago.As it turns out, we can't just copy what others have done. Businesses need to understandthe...