Empathy (HBR Emotional Intelligence Series)

by Daniel Goleman, Annie McKee, Emma Seppala, et al.

Book Overview

Using empathy around the workplace.

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others often proves elusive.

This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic-and...

• Format: Paperback
• Language: English
• ISBN: 1633693252
• ISBN13: 9781633693258
• Release Date: May 2017
• Publisher: Harvard Business Review Press
• Length: 144 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.5" x 5.0" x 6.9"