Effective Skills Training: A Guide For Effective Customer Service Skills in the Workplace

by C.D. Johnson

Customer Services are a direct reflection of the company they work for. Every Sales Representative and/or Customer Service Representative needs to know what it takes to make you stand out in today's market. This manual was generated from personal experiences from 2004 to present. C.D. Johnson won the "Outstanding Award" every quarter in the year 2009 and the "Customer Service Rep in the Year 2009". See how she did it What did it take for her to win...

• Format: Paperback
• Language: English
• ISBN: 1522870873
• ISBN13: 9781522870876
• Release Date: December 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 38 Pages
• Weight: 0.14 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"