Effective Diversity Management: Theory, Research and Practice

by Carol T. Kulik and Loriann Roberson

Book Overview

Greater workforce diversity is the goal of most organizations around the world. The academic literature has indicated that "more effective customer service, higher workforce morale and improved financial performance will result from greater workforce diversity, but only if its effectively managed." Kulik and Roberson are leaders in linking theoretical frameworks and empirical evidence to show the effectivenss of diversity management to organizational...

• Format: Paperback
• Language: English
• ISBN: 0415855233
• ISBN13: 9780415855235
• Release Date: December 2025
• Publisher: Routledge
• Length: 336 Pages