Effect of Service Quality on Air Passenger's Overall Satisfaction

by Diana Eteiwi

Investigation the effects of service quality, satisfaction with the service recovery, value,image, & price on passenger s overall satisfaction &loyalty by developed & analyzed three models. Using... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838396243
• ISBN13: 9783838396248
• Release Date: April 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 76 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"