Educating Your Clients from A to Z: What to Say and How to Say It

by Nan Boss

Book Overview

Because veterinarians can't be the only ones providing client education, the entire veterinary practice team must work on building rapport with clients. Using 16 proven principles of communication as... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1583260021
• ISBN13: 9781583260029
• Release Date: July 1999
• Publisher: American Animal Hospital Association
• Length: 139 Pages
• Weight: 0.82 lbs.