Automation has become of great importance in the insurance industry.It is well known that almost every activity of an insurance company can be automated. There is a need for insurance companies to keep abreast of innovations in this area. In this scenario, it will be great to have all the concepts that are involved in automation at one's fingertips. This book has been written to serve this purpose, The book introduces the concepts involved in documentation in insurance for automation. The book has been written in an easy to read manner with illustrations and examples, to enable better understanding . The concepts are applicable not only to the insurance industry, but to every industry.
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