Do It Right! Best Practices for

by Patrick Jones

Young adults are a growing population in libraries, yet few librarians know how to provide the unique kinds of services teenagers need. Here, the authors apply customer service theory and technique to serving this population.

• Format: Paperback
• Language: English
• ISBN: 1555703941
• ISBN13: 9781555703943
• Release Date: December 2001
• Publisher: Neal-Schuman Publishers
• Length: 182 Pages
• Weight: 0.85 lbs.