Development Effectiveness: Strategies for Is Organizational Transition

by R. Young Ernst, John Parkinson, Vaughan Merlyn, et al.

Explains how companies can productively use development effectiveness, an offshoot of total quality management, to ease problems regarding changing technologies in the information services organization by providing tools for change while still creating high-performance IS organizations. Contains proven implementation steps for planning and managing IT transitional processes along with the instruments relevant to measure the IS organization's current...

• Format: Hardcover
• Language: English
• ISBN: 0471589543
• ISBN13: 9780471589549
• Release Date: March 1994
• Publisher: Wiley
• Length: 408 Pages
• Weight: 1.65 lbs.
• Dimensions: 1.3" x 6.4" x 9.4"

Customer Reviews

Practical insights about "rebooting" technical staff

Information Technology organizations too often assume that they can solve productivity and effectiveness problems simply by installing new tools and mandating their use. Mr. Merlyn, et. al., offer powerful insights into why you can't reboot systems *people* as easily as you can reboot the systems they work on. This book provides theoretical/philosophical context coupled with practical advice for addressing the challeges of change management in a technology context. I highly recommend this book for CIOs and technology leaders at any level.