Determining Staffing Needs for Administrative, Professional, and Technical Workers in the U.S. Secret Service: Methods and Lessons Learned

by David Schulker

Researchers conducted a study to propose new approaches for determining staffing needs in the U.S. Secret Service's highest-priority administrative, professional, and technical functions. Using process mapping and business-case analysis, the team created staffing models. This report documents the team's methods, implementation considerations, and lessons learned for future workforce studies.

• Format: Paperback
• Language: English
• ISBN: 1977403638
• ISBN13: 9781977403636
• Release Date: September 2020
• Publisher: RAND Corporation
• Length: 64 Pages