Deming's Road to Continual Improvement

by William W. Scherkenbach

Book Overview

Based on the author's management experience and years of work with Dr. Deming, this book explains Process Definition, the Voices of the Customer and the Process, lessons from the Red Bead and Funnel... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0945320108
• ISBN13: 9780945320104
• Release Date: August 1991
• Publisher: SPC Press, Inc.
• Length: 326 Pages
• Weight: 1.55 lbs.