Delivering Superior Service: Reshaping the Communications Service Enterprise

by Electronic Data Systems Corporation and Rene J. Aerdts

Book Overview

Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1425974155
• ISBN13: 9781425974152
• Release Date: November 2006
• Publisher: Authorhouse
• Length: 244 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"