Delighting Your Customers: Keep Your Customers Coming Back, Time and Time Again

by Susan Nash and Derek Nash

It takes ten times as much investment to obtain business from a new customer as it does to generate more revenue from existing customers. This practical guide advises companies and organizations on... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1857035968
• ISBN13: 9781857035964
• Release Date: February 2001
• Publisher: How to Books
• Length: 144 Pages
• Weight: 0.45 lbs.