Definitive Guide to IT Service Metrics (The)

by IT Governance and Ted Gaughan

IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that the IT services we offer are adding real value to our... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1849284059
• ISBN13: 9781849284059
• Release Date: August 2012
• Publisher: Itgp
• Length: 316 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.7" x 6.0" x 9.0"