Decision Science and Queueing Theory

By David A. Brown

Book Overview

An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1257623966
• ISBN13: 9781257623969
• Release Date: April 2011
• Publisher: Lulu.com
• Length: 152 Pages
• Weight: 0.51 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"