Difficult People

by Roberta Cava

Book Overview

Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.

• Format: Paperback
• Language: English
• ISBN: 1550131869
• ISBN13: 9781550131864
• Release Date: January 1758
• Publisher: Key Porter Books
• Length: 180 Pages
• Weight: 0.62 lbs.
• Dimensions: 0.6" x 5.8" x 9.0"

Customer Reviews

Difficult People: How to deal with impossible clients, boss

There are several new editions of this book all under the title DEALING WITH DIFFICULT PEOPLE:Pan Macmillan Australia - 2000 Key Porter Books - 2000 Piatkus Books - 2000 and soon: Nanhai Publishing Corp. China (Chinese) 2000 Verlag Moderne Industrie, Germany (in German) 2001