Customer Service: The Key to Your Competitive Edge

by Peggy Morrow

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• Format: Paperback
• Language: English
• ISBN: 0964563606
• ISBN13: 9780964563605
• Release Date: January 1995
• Publisher: Advantage Plus Publishers
• Weight: 0.55 lbs.

Customer Reviews

Excellent Book!

Customer Service: The Key To Your Competitive Edge has proved to be an invaluable guide for my company. The step by step program was especially helpful in jump starting my business into a "friendly" customer service environment. I would highly recommend this book to any business wanting to create an exceptional customer service atmosphere in their business.