The Customer Service Pocketbook

by Tony Newby

This title is for everyone who contributes, directly or indirectly, to giving the customer good service. It covers why, good service matters, the difference between good and bad service, performance... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1903776007
• ISBN13: 9781903776001
• Release Date: September 2002
• Publisher: Management Pocketbooks
• Length: 112 Pages