Customer Service in the Information Environment (Information Services Management)

By Guy St. Clair

Begins the new Information Services Management Series, a range of handbooks that apply contemporary management principles and techniques to specific situations faced by information services professionals. The first volume in the series is a practical guide for librarians and information services man

• Format: Hardcover
• Language: English
• ISBN: 1857390040
• ISBN13: 9781857390049
• Release Date: January 1993
• Publisher: Bowker-Saur
• Length: 200 Pages
• Weight: 0.87 lbs.
• Dimensions: 0.6" x 6.3" x 9.4"