Customer Service in the Hospitality Industry

by Elizabeth Jimenez

Discover the art of exceptional customer service in the hospitality industry. This guide explores the importance of personalized guest experiences, the role of technology in enhancing service delivery, and strategies for handling challenging situations with finesse. From welcoming guests with warmth to implementing continuous improvement strategies, learn how to create unforgettable moments that leave a lasting impression. Elevate your hospitality...

• Format: Paperback
• Language: English
• ISBN: B0CFD4NJ1Y
• ISBN13: 9798857334829
• Release Date: August 2023
• Publisher: Independently Published
• Length: 250 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"