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Hardcover Customer service in insurance: Principles and practices (LOMA series in customer service) Book

ISBN: 1579740022

ISBN13: 9781579740023

Customer service in insurance: Principles and practices (LOMA series in customer service)

Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, establishing and

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Format: Hardcover

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