Customer Service DNA (New): Building Blocks That Drive Customer Loyalty

by Curtis Hill, Kelly Browne, Kelly Browne

Book Overview

A important goal for any organization, large or small, local or global, comes down to relationships specifically, the relationship between customer and company. Learn the important principles of customer service in a way that you can start using today to grow relations, attract new business, and retain existing customers, and leverage relationships for greater and more profitable growth. Become successful in customer service and help your business...

• Format: Paperback
• Language: English
• ISBN: 1462116280
• ISBN13: 9781462116287
• Release Date: May 2015
• Publisher: Plain Sight Publishing
• Length: 208 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.7" x 5.9" x 8.9"