Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

by Doreen Anaymesem Odame, Esi Akyere Mensah, Robert Hinson

This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa's development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.

• Format: Hardcover
• Language: English
• ISBN: 1032688459
• ISBN13: 9781032688459
• Release Date: February 2024
• Publisher: Productivity Press
• Length: 110 Pages
• Weight: 0.74 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"