Customer Service: Career Success Through Customer Loyalty

by Paul R. Timm

Book Overview

Customer Service: Career Success through Customer Loyalty , 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0132236583
• ISBN13: 9780132236584
• Release Date: January 2007
• Publisher: Prentice Hall
• Length: 281 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.4" x 7.8" x 10.1"

Customer Reviews

Customer Service: Career Success Through Customer Satisfaction

It was received in a very timely manner and great shape. I thought it was sent by regular mail, which it might have been, but it was left at my front door. I will check with the post office because I don't care for it to be there when it has been reported that people are taking deliveries.