Customer Service and the Telephone

by Dennis Becker and Paula Becker

The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0786302240
• ISBN13: 9780786302246
• Release Date: May 1994
• Publisher: McGraw-Hill Companies
• Length: 100 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.3" x 7.4" x 9.1"