Customer Service 201: Managing Your People to Be Their Best

by Renée Evenson

Contains Golden and Platinum Rule philosophies to help build a committed, loyal, and creative team. This is a must handbook for anyone who manages customer service employees. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1890181013
• ISBN13: 9781890181017
• Release Date: July 1997
• Publisher: Bull'sEye Publishing
• Length: 69 Pages
• Weight: 0.34 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"