Customer Satisfaction: How to Maximize, Measure, and Market Your Company's "Ultimate Product"

by Peter Karp and Mack Hanan

Hardcover title focused completely on Customer Satisfaction - focused on how maximize, measure and market products. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814459447
• ISBN13: 9780814459447
• Release Date: January 1989
• Publisher: AMACOM/American Management Association
• Length: 193 Pages
• Weight: 1.05 lbs.