Customer Experience Rules!

by Jeofrey Bean

In Customer Experience Rules , CX expert Jeofrey Bean gives 52 best practices for a company to create a great customer experience. Going beyond branding, customer service, and customer satisfaction, the customer experience encompasses every touch point a customer has with a company. Follow these rules in your business to craft the very best customer experience possible. Bean shares innovative yet practical insights about effective customer experience...

• Format: Paperback
• Language: English
• ISBN: 1938406494
• ISBN13: 9781938406492
• Release Date: September 2015
• Publisher: Brigantine Media
• Length: 118 Pages
• Weight: 0.35 lbs.
• Dimensions: 0.3" x 5.3" x 8.0"