Customer Experience Management: Service Design and Delivery

by James Seligman

Book Overview

In a world packed with competing demands on a consumer's attention, it is more important than ever for businesses to deliver the best possible customer experience. A customer with a wealth of... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1138322989
• ISBN13: 9781138322981
• Release Date: April 2035
• Publisher: Routledge
• Length: 240 Pages
• Dimensions: 6.1" x 9.2"