The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

by Barry Kelly and Daniel Quick

Book Overview

Deliver maximum value to customers and clients with this blueprint to customer success

In The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick explain how teaching customers to best engage with your products and services is the key to converting them from prospects to loyal advocates of your brand. 

In this book, you'll...

• Format: Hardcover
• Language: English
• ISBN: 1119822505
• ISBN13: 9781119822509
• Release Date: April 2022
• Publisher: Wiley
• Length: 240 Pages
• Weight: 0.80 lbs.
• Dimensions: 1.1" x 6.0" x 9.1"