Cultivating Civility: Practical Ways to Improve a Dysfunctional Library

by Jo Henry, Joe Eshleman, Richard Moniz

Book Overview

Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present...

• Format: Paperback
• Language: English
• ISBN: 0838947166
• ISBN13: 9780838947166
• Release Date: January 2020
• Publisher: ALA Editions
• Length: 232 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"