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More than 1.5 million copies sold! Crucial Conversations has dominated the New York Times bestseller list for 10 years . . . and counting! The long-awaited second edition of Crucial Conversations is exactly what's needed to help professionals keep up with today's faster-paced,... Read Full Overview

* * * Over 4 Million Copies Sold * * *

The New York Times bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships,... Read Full Overview

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book... Read Full Overview

Existen momentos claves en los que una palabra o un gesto nos pueden acercar o alejar irremisiblemente de nuestros objetivos. Conversaciones criticas le ofrece las herramientas para dirigir las conversaciones mas dificiles e importantes, decir lo que piensa y ser convincente... Read Full Overview

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book... Read Full Overview

Crucial Conversaions gives people the tools to handle life's most difficult and important conversations.

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book... Read Full Overview

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.... This book... Read Full Overview

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation--especially difficult ones--leads to the results you want. Written in an engaging and witty style, it... Read Full Overview