Crm in a Week

by Naomi Langford-Wood and Brian Salter

CRM (customer relationship management) is about attracting and maintaining lasting customers who will return time and time again to use your service or buy your product. CRM is not just about winning... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0340857668
• ISBN13: 9780340857663
• Release Date: September 2002
• Publisher: Hodder & Stoughton
• Length: 96 Pages